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Bowie · 02-06-2014, 01:43

Just wanted to give lil update.

The first women was outright lying to me and when I question on her own logic she quickly passed me through to customer relations and where I was greeted with a man that sounded like he wasnt even awake or depressed even and i explained my situation and ignored it. Just simply sayed so how can I help you and I asked him could.you cancel my phone and tv he offered me a £5 reducing but only if I signed up with direct debit, I quickly responded with yes I know I can get 5 reducing with DD but I wish not to and said again to terminate my phone as my tv doesn't.cost anything to terminate but my phone does. So he sayed ok it will be terminated on sayed date and i will recieve a package to return the tivo box with i.sayed thank.you and have a nice day

It got reduced and i got.to keep my broadband.

Mixed customer service but the women annoyed me but she is only doing her job.

02-06-2014, 01:43	#5
Bowie Inactive Join Date: May 2014 Posts: 3	Re: lil help please if you can Just wanted to give lil update. The first women was outright lying to me and when I question on her own logic she quickly passed me through to customer relations and where I was greeted with a man that sounded like he wasnt even awake or depressed even and i explained my situation and ignored it. Just simply sayed so how can I help you and I asked him could.you cancel my phone and tv he offered me a £5 reducing but only if I signed up with direct debit, I quickly responded with yes I know I can get 5 reducing with DD but I wish not to and said again to terminate my phone as my tv doesn't.cost anything to terminate but my phone does. So he sayed ok it will be terminated on sayed date and i will recieve a package to return the tivo box with i.sayed thank.you and have a nice day It got reduced and i got.to keep my broadband. Mixed customer service but the women annoyed me but she is only doing her job.