Quote:
Originally Posted by paultrademark
Am sure you are aware now, but in future never give anyone your password for anything either online, over the phone or by remote connect.
The agent has breached DPA and is poorly trained!
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I'm sure when i've phoned to change a package i've been asked for my account password, how else would they know it's me asking? Anyone could phone up and pretend to be me, if they know my account number, and put me on the highest package?