29-05-2014, 13:12
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#30
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Inactive
Join Date: Jan 2013
Location: between Mars and Venus
Age: 45
Services: Plusnet 40mb unlimited fibre, roku, Verizon, netflix, nowtv, hbogo, hulu, SKY+HD box sets pack
Posts: 3,912
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Re: I am fuming at CS
Quote:
Originally Posted by Arthurgray50@blu
Top Banana, It appears from your comments towards myself, make you one of the people that will just sit down and take crap. What whatever company you deal with.
You pay for a service, ie VM. And you expect some form of Customer Service towards the fee you pay to whoever it is.
I work hard, and dont expect too much of a return. I appreciate it when people say to me ' i will try and find out the problem, and reply' This is when you appreciate what they do for you.
I pay people compliments, when they deserve it. Being disrespectful to people - No you have me wrong.
I support people that look after myself and my family. The one thing l cannot tolerate is - people that try there hardest to turn me over with a lot of tosh (that's the polite wording).
In fact l have just sent a complimentary letter to a very good friend of mine who has lost his seat in a by election - and he is a Tory.
I would rather someone tell me that there is a problem and try and deal with it, then give me crap.
And by the way it was my wife who dealt with VM, l just listened to the conversation. And dealt with the complaint.
---------- Post added at 12:41 ---------- Previous post was at 12:39 ----------
Paultrademark, further to your comment.
The advisor asked for our password, and they put it in the screen. And it still didn't work
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You've been given the ceo office email i sugget you start there.
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