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-Chris · 26-05-2014, 15:58

Have you tested it with a LAN cable (wired)? It could be an issue with the wireless card. It's worth a try.

Also, is this just on the laptop? As in, do you have other divices in the house in which you can test the network speed on. It's all good and well some sales or tech rep from the company telling you everything is ok, you need to test it yourself with other devices first (if you have not already). If other devices are working fine then yes it will be the laptop, if not then it's your service provider.

Anyway:
1.) Try other devices and let us know how they run
2.) Try wired and let us know how it goes

Then we can take it from there to figure out what the problem is.

26-05-2014, 15:58	#4
-Chris Inactive Join Date: May 2014 Posts: 9	Re: Streaming problems Have you tested it with a LAN cable (wired)? It could be an issue with the wireless card. It's worth a try. Also, is this just on the laptop? As in, do you have other divices in the house in which you can test the network speed on. It's all good and well some sales or tech rep from the company telling you everything is ok, you need to test it yourself with other devices first (if you have not already). If other devices are working fine then yes it will be the laptop, if not then it's your service provider. Anyway: 1.) Try other devices and let us know how they run 2.) Try wired and let us know how it goes Then we can take it from there to figure out what the problem is.