Thread: Streaming problems
View Single Post
Old 17-05-2014, 11:17   #1
johnasimmons
cf.mega poster
 
johnasimmons's Avatar
 
Join Date: May 2006
Location: Camden, north London
Age: 66
Services: 500mb, 2 x TV360, Maxit TV, Sky Sports, Sky Movies, TNT Sports, Premier Sports, iPhone 14 pro max
Posts: 1,311
johnasimmons has reached the bronze age
johnasimmons has reached the bronze agejohnasimmons has reached the bronze agejohnasimmons has reached the bronze agejohnasimmons has reached the bronze agejohnasimmons has reached the bronze agejohnasimmons has reached the bronze agejohnasimmons has reached the bronze agejohnasimmons has reached the bronze age
Streaming problems
My father has a brand new PB laptop and it cannot stream properly... If he goes into RadioPlayer, BBC iPlayer, ITV player etc. it starts for about 30 seconds to 2 minutes then either constantly buffers (TV) or cuts out (radio). I have had EE check his connection and it is a constant 12.5mbps download and 1.02 mbps upload with a ping of 15ms. Any other pc or laptop connections to the EE wireless work fine on the streaming services - any ideas anyone? Is it a setting I am missing on the laptop (It is running Windows 8.1 and IE11; I have tried other browsers but the same thing happens)
Full spec is: Packard Bell EasyNote TE 15.6 inch Notebook (AMD A4-5000 1.5GHz Processor, 4GB RAM, 750GB HDD, Windows 8.1)
regards John
johnasimmons is offline   Reply With Quote