Quote:
Originally Posted by rmwebs
Hmm, they're still very much up in the air about this upgrade.
We were showing as June - July 2014. That was 2 days ago. Just logged in and we're now showing Sept - Nov 2014.
Might have to try giving them a call..will they still do it if I'm not taking any extra services out?
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It depends on your area, but going to retentions (The "I'm thinking of leaving" option, though I think it's now "Make changes to your package" these days or something) seems to be your best bet. Quite a few people have got the upgrade early just by asking nicely - no new services, changes in bills or contracts required.
I did it myself and have been on 150Meg for about a month now. Our area was due in July, but now it says November 2014 - April 2015. Still on 152Meg.