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Originally Posted by theone2k10
Thanks mate, well the NowTV box arrived today and it's useless without a NowTV account can't do anything, i've email skys ceo office to see if they can help and someone from Sky was supposed to be calling me back yesterday, surprise surprise no phonecall.
We've located the account in question it's a old account that was cancelled 7 years ago it seems cs did not put the cancellation through and Sky continued to bill me after i moved. Hopefully ceo office will sort this out or i'll be requesting my £9.99 back.
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Quote:
Originally Posted by theone2k10
Think i've got them mate, the woman i spoke to openly admitted that the NowTV box shouldn't of been sent if there was a doubt on my account, now i record my phonecalls as i have the call recorder app and i used my mobile as unlimited calls lol, In her credit she did try to help but apparantly there is a £131 debt on my account, guess where from? From where Sky have mysteriously lost the call when i phoned up to cancel 7 years ago, to my workings i'm actually owed £1.26 by sky lol.
Ohwell nothing lost really as just created a dud nowtv account and got box up and running and using it as catch up tv service plus i sideloaded plex so got a media streamer too, can't really grumble at that.
Skys loss not mine lol.
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Whether you owed the money or not, it's likely to be statute barred by this time- hence why they appear to be using underhand techniques such as this. Anyone would think they were on the brink of bankruptcy, scratting around for £9.99!!!
Quote:
Originally Posted by theone2k10
I've requested my file from Equifax and Experian, i have noodle too nothing on there.
Also i've contacted trading standards and ofcom and sent a copy of the conversation from yesterday to both.
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Nice one
Btw, before paying for any credit reports, it's worth searching the cashback sites. My cleaner did this regarding Noodle and ended up BEING PAID for having the report sent to her (a tenner I think it was) lol.