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Old 11-05-2014, 18:26   #51
cityfan247
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Join Date: Sep 2010
Location: Lincolnshire
Services: Full House 2 V6 Boxes 1 1TB Tivo Freesat Freeview HD Roku Apple TV 3 Firesticks
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Re: Virgin Media launch 'first true quad-play' bundles

Quote:
Originally Posted by zantarous View Post
Ok just called to see what I got get, I see no option to press a button for "Thinking of leaving us"

Current package is £80.99 which consists of:

Basic phone line
TVXL
60MB Broadband
2x Tivos

The very first question I asked was to I retain my single fee for Tivo and was told yes and was quoted a price of £67.

When the guy tried to put it through he has there was a credit of £4 showing (the second Tivo fee) and then got quoted £72. Not sure what to do have been thinking of dumping my TV pacage altogether, anyone been able to retain their Tivo discount?
in a word no. not for me anyway.

rang them today
currently i have
BB 100mb (just had free upgrade from 60mb)
TV XL
Tel XL
1tb tivo and 500gb tivo
£81.74

i understand from a previous conversation i had with virgin this included a £5 discount on the 2nd tivo box.

today i enquired about the Big Kahuna bundle.
keep the telephone XL and the 2 tivos. Quoted me £80.49

i work that out as
Big Kahuna £45
phone line £15.99
Tel XL £8.00
2nd tivo £11.50
total £80.49

when i asked about the tivo discount the girl said it was included in the Big Kahuna price? not sure how as the Big kahuna bundle only quotes 1 Tivo.

still would be faster BB for just over £1per month less. Then i was told as i was going onto 152mb BB i would need an engineer and would cost another £49 installation fee.

i dont need 152 Mb BB bad enough to pay another £49 so said no. I also thought if i took the new bundle and at some point in the future decided to downgrade( which i may well do) i would lose this current discount.

i shall see what other bundles come out- there may be one with 100mb BB XL Tv XL phone and 2 tivos which may be cheaper.
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