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Originally Posted by 1andrew1
The actual change in TV figures over the last 12 months was a reduction of 33,500 year on year from 3,782,100 to 3,748,600.
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That is correct, nevertheless, paying TV customers increased by 56,000 during 2013, including 18,600 in Q4. Organic pay tv growth in Q1 2014 was 15,000.
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In Q1 2014, 4,700 TV customers were lost.
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4,700 organic TV losses. Reduced to -1,000 once Smallworld is included
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I've found the 15,000 figure in VM's figures. I can only assume it excludes leavers. So you're right but it's a bit misleading.
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The 15,000 is NET organic pay tv growth. It it includes leavers, it excludes free tv.
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VM states it is losing pay tv customers but these are free TV customers.
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No. Virgin states it is adding pay tv customers, that the overall losses are down to a decline in the free TV base.
"Virgin Media’s [organic] television base shrank by 4,700. The company said the decline was due to the discontinuation of its free offer of basic channels and said that it had actually increased the number of households paying for television by 15,000."