Quote:
Originally Posted by Qtx
Except for when the network has a glitch and phone calls stop working. Even worse if the customer support helpdesk is also using VOIP on the same network, which happened to a company last year I believe. Needs some redundancy and proper planning to keep it running when a link goes down.
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Yeah, I did mention that with the rest of my post but as others have pointed out, there are ways to ensure reliability.