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Old 05-05-2014, 19:28   #49
Kushan
FORMER Virgin Media Staff
 
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Best way to escalate a utilisation fault?

Quote:
Originally Posted by cook1984 View Post
They should be required to publish independent stats on their speeds, latency and packet loss with every advert. So when it says "150Mb" in brackets afterwards it would say "(average 95Mb, 45ms, 1.2% packet loss, streaming quality poor)".

Also I should be allowed to pay them "up to" £45/month.
As much as I agree with the above, I'm not sure the average joe will understand what packet loss or latency is or how it affects them. Plus, while they concentrate on just headline speeds, they can have whatever latency they want, it isn't false advertising.
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