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jbrennand · 05-05-2014, 15:40

I have a VIP package that includes 1 TiVo, 1 V+ & 1V HD boxes. The V+ is playing up. Freezing, unresponsive to remote for 30 secs, rebooting on own accord etc. It has only started doing this in the last few weeks and happens maybe once every day or two at the moment - but I suspect it is on it's way out. I know from forum posts a year or so ago, the engineers then carried replacement V+ boxes, to install if they couldn't fix V+ problems.

Is that still the case - or have they now gone TiVo only ? I don't really want to have to pay an install charge or an increased subscription.

Just want to be mentally prepared for when I call them!

Thanks John

05-05-2014, 15:40	#1
jbrennand Inactive Join Date: Jan 2007 Posts: 70	Are VM still "fixing" V+ boxes. I have a VIP package that includes 1 TiVo, 1 V+ & 1V HD boxes. The V+ is playing up. Freezing, unresponsive to remote for 30 secs, rebooting on own accord etc. It has only started doing this in the last few weeks and happens maybe once every day or two at the moment - but I suspect it is on it's way out. I know from forum posts a year or so ago, the engineers then carried replacement V+ boxes, to install if they couldn't fix V+ problems. Is that still the case - or have they now gone TiVo only ? I don't really want to have to pay an install charge or an increased subscription. Just want to be mentally prepared for when I call them! Thanks John