View Single Post
Old 16-04-2014, 19:44   #43
ianch99
cf.mega poster
 
ianch99's Avatar
 
Join Date: Feb 2012
Posts: 4,725
ianch99 is cast in bronzeianch99 is cast in bronzeianch99 is cast in bronzeianch99 is cast in bronze
ianch99 is cast in bronzeianch99 is cast in bronzeianch99 is cast in bronzeianch99 is cast in bronze
Re: Best way to escalate a utilisation fault?

Quote:
Originally Posted by cook1984 View Post
cpc33-cosh12-2-0-cust515.6-1.cable.virginm.net
You are routing into a different head end than us in Southampton, your CMTS (cosh12) lives in Cosham.

Also seems to route via Birmingham when I traceroute your wan ip address:

Code:
Target Name: cpc33-cosh12-2-0-cust515.6-1.cable.virginm.net
         IP: 86.1.190.4
  Date/Time: 16/04/2014 19:34:51

 1    0 ms    0 ms    0 ms    0 ms    0 ms    0 ms  ianch-router [192.168.0.1]
 2   24 ms    9 ms   20 ms   14 ms   12 ms   13 ms  cpc66073-sotn8-2-0-gw.15-1.cable.virginm.net [86.4.187.1]
 3    6 ms    9 ms   10 ms   10 ms   18 ms    7 ms  sotn-core-2a-ae6-608.network.virginmedia.net [80.4.225.85]
 4   19 ms   13 ms   10 ms   11 ms   28 ms    9 ms  sotn-core-2b-ae1-0.network.virginmedia.net [80.4.225.122]
 5   15 ms   18 ms   14 ms   15 ms   18 ms   23 ms  brhm-bb-1b-ae13-0.network.virginmedia.net [62.253.175.34]
 6   22 ms   22 ms   36 ms   22 ms   26 ms   21 ms  cosh-core-2a-ae0-0.network.virginmedia.net [80.3.160.245]
 7   24 ms   23 ms   23 ms   23 ms   22 ms   20 ms  cosh-cmts-12-ge131.network.virginmedia.net [80.3.161.70]
 8    4 ms   30 ms   40 ms   29 ms   31 ms   37 ms  cpc33-cosh12-2-0-cust515.6-1.cable.virginm.net [86.1.190.4]

Ping statistics for cpc33-cosh12-2-0-cust515.6-1.cable.virginm.net
Packets: Sent = 6, Received = 6, Lost = 0 (0.0%)
Round Trip Times: Minimum = 4ms, Maximum = 40ms, Average = 28ms
which means any problems in Southampton should not affect you (I think!)
__________________
Unifi UCG Ultra + Unifi APs | VM 1Gbps
ianch99 is offline   Reply With Quote