Quote:
Originally Posted by Kushan
Phone retentions and ask nicely. Quite a few people, myself included, got the upgrade for free without a change in contract.
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So I did, bit of a strange call but... 25% price reduction, 50Mb/s (from 20), new TIVO box and SH2, didn't ask about contract.
Hope this all works out without the horror stories of low speeds, wrong billing etc. He did say that 50Mb wasn't available in my area yet but thanks to Ben I put him straight on that. He said I needed a new TV box (TIVO?) to get 50Mb.
See what happens next week; the earliest they could come.