Quote:
Originally Posted by japitts
A bit of an open question really, what quality control do VM have on CatchUp content, and missing programs?
CatchUp OnDemand is a major reason for our keeping VM-TV, but over the past few months I have become increasingly frustrated with unreliability, i.e. programs missing and total lack of any meaningful status checker. Therefore you're forced into calling into CS and reporting each program individually - the community forum is great but under-resourced.
I've had cause to complain to VM twice, and only this morning found another 3 programs missing from the 7day listings - just now it took over 9 minutes for the CS agent to even ask me what the missing program was, despite multiple explanations of the issue.
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Yes, I've noticed that the management of Catch Up TV has been deteriorating recently. This is in addition to the search facility now becoming so bad it is virtually unusable.
http://www.cableforum.co.uk/board/11...d-queries.html
The above link shows how far I've got with this dealing with this problem.
These are some of the reasons why I may dump Pay TV instead of upgrading to TiVo.