Quote:
Originally Posted by Londonbornpaddy
But it is Virgins fault for charging me £10 extra for nothing 
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Why didn't you ring up then when you got the letter? That's what most of us did and some of us got the price frozen.
Best thing to do is ring retentions tell them your budget and they'll work with you to get a package that suites your needs. You won't get anywhere by complaining on a forum.