Quote:
Originally Posted by Kushan
It's ALWAYS worth complaining. There's a reasonable chance that it's not utilisation but a fault instead and the only way to alert Virgin is to ring in and complain about it.
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From looking at the VM forums regularly (not recently, ill admit), the large majority of faults seem to be congestion, id say as high as 80%, as i say not been over there in a while but when i was a regular most of the complaints were lack of speed