View Single Post
Old 03-04-2014, 15:17   #17
craigj2k12
cf.mega poster
 
Join Date: Nov 2010
Location: Stafford
Posts: 4,225
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
craigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appealcraigj2k12 has a bronzed appeal
Re: Best way to escalate a utilisation fault?

Quote:
Originally Posted by Kushan View Post
It's ALWAYS worth complaining. There's a reasonable chance that it's not utilisation but a fault instead and the only way to alert Virgin is to ring in and complain about it.
From looking at the VM forums regularly (not recently, ill admit), the large majority of faults seem to be congestion, id say as high as 80%, as i say not been over there in a while but when i was a regular most of the complaints were lack of speed
craigj2k12 is offline   Reply With Quote