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shoot2thrill · 31-03-2014, 23:13

It sounds like you guys are on a good crack then! Defo worth looking into.
i presume there is still some sort of training/buddying system involved to gauge what level a person is at?

I can agree the quality side of things is a problem, not so much on copper provides as SOP is hammered into us, but on MI definitely. I was told I was on MI via a phonecall one monday morning, id literally never done anything to do with MI and had to ask instructions over the phone! Shambles really, and its that type of thing which obviously seperates us.

I think they are now setting on guys specifically for the MI contract with actual training involved so things might improve.

31-03-2014, 23:13	#78
shoot2thrill Inactive Join Date: Mar 2013 Posts: 14	Re: Kelly's BT Openreach Engineers It sounds like you guys are on a good crack then! Defo worth looking into. i presume there is still some sort of training/buddying system involved to gauge what level a person is at? I can agree the quality side of things is a problem, not so much on copper provides as SOP is hammered into us, but on MI definitely. I was told I was on MI via a phonecall one monday morning, id literally never done anything to do with MI and had to ask instructions over the phone! Shambles really, and its that type of thing which obviously seperates us. I think they are now setting on guys specifically for the MI contract with actual training involved so things might improve.