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Bifta · 09-12-2004, 11:08

Wanadoo for some reason restrict their customers to using their own SMTP servers, which would be fine, but for the last 2 weeks I've had around 80% of my email's being undelivered and the other 20% arriving 10+ hours late. I've search around and found lots of other users with the same problem. I called Wanadoo (on more than one ocassion) and get fobbed off with various excuses like "We don't support Outlook" (seriously, that's what he told me!) and "We don't support routers", they refuse point blank to look into the problem and wondered if there's anything I can do, I'm tied into a 12 month contract and have to send all of my work emails through this shower so it's causing me no end of problems ... could I get Trading Standards involved or something? Or is there some way of fooling my PC into thinking smtp.wanadoo.co.uk is actually a totally different address (e.g. somehow translate it to an IP address of a totally different server?)

09-12-2004, 11:08	#1
Bifta Inactive Join Date: Jul 2003 Location: Eglinton, Co. Derry Posts: 7,640	Wanadoo Wanadoo for some reason restrict their customers to using their own SMTP servers, which would be fine, but for the last 2 weeks I've had around 80% of my email's being undelivered and the other 20% arriving 10+ hours late. I've search around and found lots of other users with the same problem. I called Wanadoo (on more than one ocassion) and get fobbed off with various excuses like "We don't support Outlook" (seriously, that's what he told me!) and "We don't support routers", they refuse point blank to look into the problem and wondered if there's anything I can do, I'm tied into a 12 month contract and have to send all of my work emails through this shower so it's causing me no end of problems ... could I get Trading Standards involved or something? Or is there some way of fooling my PC into thinking smtp.wanadoo.co.uk is actually a totally different address (e.g. somehow translate it to an IP address of a totally different server?)