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Old 25-03-2014, 14:12   #2
Mr K
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Re: Ringing retentions question

Quote:
Originally Posted by daveeb View Post
Hi all

I'm about to ring retentions to try and broker a better/cheaper deal as i've been using the same old equipment seemingly forever (Samsung STB and ambit 250/255 modem). I also fancy getting an iphone for the missus, would it be a good opportunity to factor a mobile phone subscription into any package discussion or are they seperate departments from each other ?

Thanks
Check the prices online and get an equivalent cost from Sky - go armed with these figures and see what they offer. Be nice, but make it seem as though you are seriously considering leaving due to your archaic equipment and cost. Don't accept the first offer, press them as there is usually a better one waiting in the background. Expect to have to sign up to a new contract - but you want a good deal for that.

Forget the iPhone - waste of money, particularly on the Mrs Get it separately from VM - the Motorola Moto G is not much difference and £400 cheaper.
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