Pretty much as expected, following TVL's acknowledgement of my email that I don't need a licence.
I have now received a letter headed with bold 'Please respond urgently'. It informs me that I must set up a new direct debit or visit a link provided to inform them I don't need a TV licence.
The link is the same form that I attempted to fill in previously, after completing the form it tells me that I cannot inform them that I don't need a TV licence as I already have a TV licence.
It appears that they deliberately send you around in circles, obviously they don't understand that some people wish to stop using their product/services. Or rather they refuse to accept that anyone could possibly do without live TV services.
The link eventually sent me back to the section to ask them generic questions with pull-down question topics and sub-topics. What a surprise that there is no pull-down to inform them that I wish to ask a question about cancelling my licence. I don't want to ask them anything, I have already stated to them in an email that they have acknowledged that I don't need a TV licence.
I have gone back to step one and had to use the generic question about a 'refund' to again tell them I don't need a licence. I'm not going to waste any further time on these people because it's obvious the only way to keep them off your back would be to carry on as I was paying for something I wasn't using.
