[joglynne]

Originally Posted by Osem

Some useful information here regarding Section 75 Consumer Credit Act claims (£100 minimum spend) and Chargeback claims (for smaller claims, to which there are a number of exclusions & limitations).

http://www.which.co.uk/consumer-righ...ing-goes-wrong

Just out of interest any one have any idea how you could prove you had unused credit left on your account when Ovivo closed its doors. I am assuming that trying to get any form of confirmation from Ovivo would be unsuccessful as they have, in effect, withdrawn all avenues of contact.

The amount I had was far less than I would have paid out had I stayed with my previous operator so I have no intention of wasting any time and effort trying to get it back but I can understand some later joiners feeling a tad peeved to say the least.