Quote:
Originally Posted by morpho
Thanks for confirmation.......in my opinion that's pretty poor,.........the line is to advise them of a fault with their equipment !.................surely its not beyond their expertise to provide a free line ?
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If you dial it off your mobile, assuming you have minutes - it uses minutes, rather than costs.
So again if you have evening/weekend package, it wouldn't cost.
My opinion, in some ways, calls centres are expensive to run however, depends who the company is.. maybe they should