Quote:
Originally Posted by ianch99
I have a open utilisation fault and have been told exactly this. You can only get a discount if you ring in each month ..
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Maybe you should ask the staff on the forum to explain why you are getting different treatment from another customer who
apparently has a long history of getting preferential treatment over the rest of the customer base in terms of no early termination fees, endless free regrades, free products, heavy discounts, etc.