Per my earlier post:
Quote:
Originally Posted by Ignitionnet
In any event as per with this poster the biggest fools are Virgin Media for apparently letting the guy sign up / disconnect / regrade over and over again alongside allowing him to use the CEO's office as his call centre and apparently never charging him early disconnection fees even when he is actually liable for them. Makes a mockery of the rest of the customer base allowing one customer who has probably never made the company a profit to use resources like that and they need to grow a pair and put the address down as to not be serviced.
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Meanwhile various people on the official forums with severe and ongoing congestion problems are told to call in once a month for a refund. I'm not a VM customer, if I were I'd be pretty annoyed about there being a set of rules for everyone else and apparently absolutely none for one particular unprofitable customer.