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progers · 11-03-2014, 23:21

Sorry Slyder, I can't replicate your problem - I have just added one of my ntl accounts to the 8.1 mail client. It asked me for email address and password, after I answered these it said it couldn't find the details and I had to add username (ntl email address) and imap and SMTP servers. Once I did that, it worked OK

What sort of email account are you adding?

11-03-2014, 23:21	#4
progers Inactive Join Date: Jan 2004 Location: Nuneaton Services: Broadband Up to 100Mb ~ TV Mix & TiVo 1Tb ~ Phone: Talk More Anytime Posts: 1,057	Re: Windows 8 Mail Question Sorry Slyder, I can't replicate your problem - I have just added one of my ntl accounts to the 8.1 mail client. It asked me for email address and password, after I answered these it said it couldn't find the details and I had to add username (ntl email address) and imap and SMTP servers. Once I did that, it worked OK What sort of email account are you adding?