Originally Posted by telfordcable

I phoned them up and they say I was under 28 days as I only signed up on 28th February as they say 7 days cooling off period is incorrect. Should be 28 days. So, I put a 30 days notice in and they give me one month free until my disconnection next month April 10th. So, no charges at all as a goodwill gesture applied by manager. As the manager are aware of high utilisation in my area and apology to me.