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Mr K · 07-03-2014, 15:21

Thought I'd chance my arm yesterday, so gave retentions a ring to try and get my 30 to 50MB upgrade early. I was stung into action by some VM leaflets pushed through the door advertising 50MB as their lowest tier - so presumably my neighbour could get it straight away.

All went well initially, but they needed to transfer to their 'Broadband team' to sort it. As soon as i got a crackly line and an Indian voice who didn't have a clue what I was on about I knew it was a doomed attempt. Dare say i can wait a couple of months and the difference between 30 and 50 MB will be negligible in everyday use. It was a slight upgrade in upload speed I was more interested in.

07-03-2014, 15:21	#608
Mr K Woke and proud ! Join Date: Jun 2004 Services: TV, Phone, BB, a wife Posts: 10,074	Re: Virgin Media 150Mb Coming 2014 Thought I'd chance my arm yesterday, so gave retentions a ring to try and get my 30 to 50MB upgrade early. I was stung into action by some VM leaflets pushed through the door advertising 50MB as their lowest tier - so presumably my neighbour could get it straight away. All went well initially, but they needed to transfer to their 'Broadband team' to sort it. As soon as i got a crackly line and an Indian voice who didn't have a clue what I was on about I knew it was a doomed attempt. Dare say i can wait a couple of months and the difference between 30 and 50 MB will be negligible in everyday use. It was a slight upgrade in upload speed I was more interested in.