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General Maximus · 04-03-2014, 15:53

i dont want to sound like I am moaning Ben but when you have your meetings you might want to give them the feedback that there is a lot of inconsistency in terms of what customers are being offered;

1) Shub is £5.99 if you wait for free upgrade
2) Shub is £20 if it is counted as an upgrade
3) I am getting a shub 2 today for free (with an alleged upgrade to 152mbits) and I havent been told I am being charged for it but receiving a discount to make up for it. I was told the shub is free, no p&p and my bill is staying exactly as it is

So there are three different prices there and it shouldn't be a case of closing your eyes and pick a number for the agents.

04-03-2014, 15:53	#3
General Maximus cf.mega poster Join Date: Nov 2008 Location: Lincoln Services: phone + 1gbit BB + SkyQ Posts: 11,021	Re: Hub Price? i dont want to sound like I am moaning Ben but when you have your meetings you might want to give them the feedback that there is a lot of inconsistency in terms of what customers are being offered; 1) Shub is £5.99 if you wait for free upgrade 2) Shub is £20 if it is counted as an upgrade 3) I am getting a shub 2 today for free (with an alleged upgrade to 152mbits) and I havent been told I am being charged for it but receiving a discount to make up for it. I was told the shub is free, no p&p and my bill is staying exactly as it is So there are three different prices there and it shouldn't be a case of closing your eyes and pick a number for the agents.