Quote:
Originally Posted by roughbeast
Looks like you may be in one of those areas not technically ready. I wonder what new customers contracting to get 152/12 think of this when they get results like yours on a Saturday morning.
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Just spoke to support and they did say that there is a fault (F002097435) open on my "sotn8 upstream" where a cat c resegmentation is underway with a completion estimate of 5th March. I have played their game of estimates before so this will certainly not be done by then but at least they will give you a credit for "degradation of service" .. We will see .....
Now this is interesting, the fault code they gave me was the same they gave me in Sep 2012
link! I have my very own fault code that never closes ..