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Old 28-02-2014, 18:42   #11
stann0
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Join Date: Oct 2008
Posts: 48
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Re: VM denying terms of contract - action?

Update: As a result of my letter I got a phone call apologising for the shoddy treatment and a refund of the £20. Fair enough and I'm happy with that. Shame it couldn't be sorted out on the phone with CS.
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