Quote:
Originally Posted by jb66
New customers get this as of today
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Some existing customers got it as of yesterday
http://community.virginmedia.com/t5/...2199234#M37371
---------- Post added at 09:21 ---------- Previous post was at 09:18 ----------
Quote:
Originally Posted by Mr K
Well that is going to hack off existing customers somewhat isn't it ?? VM are probably hoping they don't notice that new customers get better (and cheaper) again.
No doubt existing customer will have to wait months/years for deadlines that get pushed back -threatening to leave might speed thing up. Why do you always have to do that with VM ? Treating existing paying loyal customers like dirt is a miscalculation.
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Any existing customer moving onto a Collection that includes the new speed will get the new speed - which is the same as last time.
And again, as the same as last time, the schedule is there so that the upgrades can be done so that as much as it possible, capacity in each area isn't compromised.