Just to add links
Enabling and disabling modem mode on your Virgin Media router
http://help.virginmedia.com/system/s...MER_TYPE=Cable
Use the router wizard to set up your Belkin router, put this in your web browser 192.168.2.1
---------- Post added at 14:37 ---------- Previous post was at 14:25 ----------
to be honest your router should configure itself whether or not your SuperHub is in modem mode. have you updated firmware? Tried a factory reset on the Belkin router holding down the pin hole button for 30 odd seconds ?
if all fails then get in touch with Belkin for a new unit, I think your unit is under lifetime warranty. fire off an email to
Quote:
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warranty.verification@belkin.com
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be sure to put in all your details, name, address including country, contact number etc. if the unit is infact under lifetime warranty then they will send you a pre-paid return label for you to print out. its normally 1st class but not recorded. when you go to post it add recorded delivery on top, it will cost you a few quid and will cover you if the parcel is lost during transit.