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Old 16-02-2014, 12:12   #24
paultrademark
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Join Date: Feb 2011
Location: Nottingham
Services: 70MB BB
Posts: 895
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Re: Very strange technical issue

Just to conclude this, the network engineer came back out at the start of the week, they done something else (replaced a part at the local hub site and tweaked something at the headend).
Fingers crossed it has worked, as not noticed any issues over the last week and the fault has been closed as resolved.
CEO complaints team have closed my complaint and compensated for the disruption to my TV service.
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