Thread: 30M variable DL and UL speeds and power levels
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Old 10-02-2014, 22:23   #11
Ken W
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Join Date: Jul 2004
Location: Winnersh UK
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Re: variable DL and UL speeds and power levels
Quote:
Originally Posted by General Maximus View Post
i was referring more to the formatting of the post (a tad lengthy), but yes, it is a VM issue.
I phoned VM 151 about 09:00 and was put through to the India centre and ended up speaking to Franky or similar name and he said he would change the frequency what good that would do as I told him I was Ethernet connection, and think he was grasping at straws as changing the frequency would only affect Wi-Fi.

This evening I call again and got though to James in the Scotland centre and he checked the net work and verified it was over 90% utilisation as I suspected and he would sorted out in the next month.

I wish all agents were as helpful as he was.
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