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Re: Tech Support recorded message
I'm prepared to be proven wrong but I'm 99.9% sure that recorded message is just taking nonsense in the hope the (clueless) customer does a reboot and fixes the issue. As said above it usually does, but I have restarted my SH literally several times in the hour preceding TS calls and still get the 'test' and the resultant recorded message. The 'test' is all for show if you ask me. If not, it's blatantly rubbish as it can't detect a restart whatsoever lol
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