Thread: 60M Superhub 2 problems
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Old 06-02-2014, 21:25   #15
Superblade7
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Join Date: Mar 2011
Location: Sheffield
Services: Sky Q 2TB & Sky Q Mini (Box Sets with Cinema & Sports HD) with VM VIVID 100Mbps Broadband & M Phone
Posts: 582
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Re: Superhub 2 problems

bp2411, if you have a look at this sticky (http://www.cableforum.co.uk/board/12...al-levels.html) it tells you the optimum power levels.

I would say that looking at your power levels they are right on the edge of the optimum levels but coupled with the T3 time-outs your router is having difficulty holding it's connection. Therefore I would recommend you call VM (151 if you have a VM phone) and report it as a fault so they can send a tech out and adjust your signal levels.

Good luck and let us know how you get on.
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