Yes she can and she did not want the cable installed in her garden which in my opinion suited VM as going via my garden was the easy option as my front garden is open plan and loose soil, bare in mind she told VM my garden was her land. Neighbours words to VM field manager was that she still wanted the service but the cable to remain in my property...that is what he said to me and my husband...This was a situation we were forced into and we could sit back and let someone make claim on our land ...