Quote:
Originally Posted by DJSADERS
Not always on a house move, only if the account has been upgraded to the shub2, otherwise it gives a provisioning error on the pda and the job cannot be closed
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That's strange as my account didn't get a SH2 code on it and they have swapped me to a SH2 with now issues.
VM don't offer the SH1 to any new customer existing customer can sometimes be given a SH1 replacement but most engineers will swap the modem to a SH2.