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Old 02-02-2014, 13:01   #4
DJSADERS
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Join Date: Sep 2010
Location: Petersfield, Hampshire, UK
Age: 35
Services: Sky Q 1TB, 2 x Sky Q Minis, Virgin Media Business Voom Fibre 2
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Re: Super Hub 1 no longer being distributed by Virgin Media?

Quote:
Originally Posted by jb66 View Post
Installers only carry superhub 2s. If you get an install or move house you get a superhub 2.

Service technicians swap superhub 1s with a refurbished superhub 1s. Folk on legacy equipment also get a superhub 1 as a replacement.
Not always on a house move, only if the account has been upgraded to the shub2, otherwise it gives a provisioning error on the pda and the job cannot be closed
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