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Old 01-02-2014, 20:29   #1
Ouch
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Join Date: Jun 2003
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Question Should I complain about my 90Mb/s speeds?

Hi. the speeds I get no matter what time of day or what day of the week are similar to below. I tested with my PC connected directly to superhub via ethernet and the result was exactly the same.



I am on the 120Mb/s package so only getting 75% of what I pay for (although I do understand it is 'up to' 120Mb/s).

It seems as if I am throttled as it ALWAYS 90Mbit/s, never higher than 91 and rarely lower than 89.

I phoned a while back but the Indian guy I spoke to couldn't understand my problem. He kept on saying 'So you want to complain about your very slow broadband speeds?' and no matter how many times I explained he just couldn't understand and he made up some story about maintenance in my area even though its been like this ever since the 100Mb/s upgrade.

So my original question, should I complain? Or is there a way to get my full d/l speed. By the way my router lists 120000000 as my max download speed so router setting are correct I think.

Cheers for help, Ouch
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