Quote:
Originally Posted by spiderplant
There's no point writing to both. The Hook post will get redirected to Wythenshawe or Swansea anyway. No customer support staff work in Hook.
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no but they do deal with complaints, well they did my complaint ... and they allocate you one person to deal with the complaint ... well they have done with me
I have his name and direct phone number .... just thought it might help you ... that's all ... and good for you not letting it rest ...
like I say I wish you good luck