Quote:
Originally Posted by lowei
I had a similar problem as you weenie, after taking actions to take my incident to small claims court i was satisfied with the outcome before it ended up in court.
And the CEO office lied during every conversation i had with them and they wouldn't even let me record any conversations i had with them.
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I have sent them title deeds, boundary survey which the surveyor stated "green trunking laid in my garden to which he was informed by us that it was VM cable" all via my Lawyer as they sent a letter stating that they would not remove the cable till I proved the land was mine .. the letter states quote In the interim until the boundary dispute is resolved we will not be taking any action in relation to moving the cable" I thought now that my Lawyer has sent all the relevant documents the legal team would instruct VM to move it... Did they say the same to you??? TBH I think my neighbour is also at fault as they came out to move it and she told them she wanted the service and wait for this but to remain in my garden, on the third time they came to move it she then said it was her property, of course by then even their field manager knew it was in my property but I had to prove through their legal department hence all this because of vm and a very silly arrogant neighbour, it was not good enough for VM for me to send copy of title deeds and boundary survey as they told me they would do nothing unless I contacted a solicitor in their letter quote Further to our visit I have enclosed the address you require in order to contact our legal department. I have been advised that you should instruct your solicitor to send a copy of any relevant documents to our legal team at this address Virgin Media, Media House, Bartley Wood Business Park,Hook,RG27 9UP. I must admit I was in tears but it is not in my nature to let someone walk over me and most importantly it was the principle of the whole matter now and trust me like you
I will take it all the way and I will win as it is them in the
wrong not me they cannot keep doing this to hard working Law abiding people ... It is so
wrong of them to think otherwise...
truly shocking ...
