Cable Forum - View Single Post - 120M (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb

blue166 · 20-01-2014, 21:03

A chap called Steven contacted me from Level 2 tech support at Virgin Media and I had a 45 minute chat with the guy. Very good and very understanding.

He informed me that my Service group at the head end has 962 customers connected to it on various different tiers. He said 600 would be a rule of thumb and that they should divide my group I am connected to in half.

Again I was informed that this work is due to start late summer and Cat C in September (Subject to change of course - most likely). I said I have already decided to leave to try BT Infinity since FTTC is now available and he understood that.

Anyway, just an update on my situation.

20-01-2014, 21:03	#124
blue166 Inactive Join Date: Jan 2006 Posts: 111	Re: (Advice) Thinking of leaving Virgin Media 120mb for BT Infinity up to 76mb A chap called Steven contacted me from Level 2 tech support at Virgin Media and I had a 45 minute chat with the guy. Very good and very understanding. He informed me that my Service group at the head end has 962 customers connected to it on various different tiers. He said 600 would be a rule of thumb and that they should divide my group I am connected to in half. Again I was informed that this work is due to start late summer and Cat C in September (Subject to change of course - most likely). I said I have already decided to leave to try BT Infinity since FTTC is now available and he understood that. Anyway, just an update on my situation.