[cityfan247]

i am looking to try and save a few £ on my monthly bill. i have contacted VM a couple of times and been given different info each time.I am a bit confused.

I am currently on the Premiere Collection as follows
60mb BB
XL tv
XL tel
1 x 1Tb iTvo and 1 x 500Gb Tivo
currently £75.99 pm

No Premier content or HD premium.

i thought i was on a loyalty discount but apparently i am getting the 2nd outlet (tivo) discounted- not sure how much the full price should be on this bundle -maybe someone could clarify please so i can see what i am saving?

i have seen a new collection advertised 'Essential Family Collection' still XL tv but BB down to 30mb- that would be ok (and i think the speeds are due to increase to 50mb later this year anyway) and tel down one tier to L.

as i say i have contacted VM re possibly changing to this pack but have been given different info each time.

i want to keep the 2 tivos i have but one rep said you cant have a 2nd Tivo on the 'Essential Family Collection' - another did not say this so i am confused.

Could someone (maybe a VM employee?) advise me what it would cost to have the Essential Family Collection with the 2 tivos i have.i thats at all possible? Are you able to change some elements eg tel at XL rather than L as well ?

if i change pack would i still get the 2nd Tivo on discount as originally agreed on installation as i have been told i am not on a loyalty discount.
btw i have had the 2 tivos for about 18 months i think
any help appreciated