Cable Forum - View Single Post

dodgem22 · 03-01-2014, 17:21

had a reply from Uktv

Thank you for your email.

We checked this out on our off air recordings when this was first reported and didn't see the problem.

The fact that it's on Gold and Gold +1 and on both Sky and Virgin Media would indeed point to a source problem, but we weren't seeing it on either our output or off air.

Having had a closer look at this, we think we've found a problem on the +1 service which is now fixed. However, the main GOLD channel looks consistently fine .

Please can you reply to this email and confirm a specific time and date as this would be very helpful? Thank you.
Kind regards

The UKTV Team

03-01-2014, 17:21	#5
dodgem22 cf.addict Join Date: Mar 2007 Location: staffordshire Services: virgin tv phone and broadband giff gaff mobile Posts: 280	Re: Whats happening with Gold had a reply from Uktv Thank you for your email. We checked this out on our off air recordings when this was first reported and didn't see the problem. The fact that it's on Gold and Gold +1 and on both Sky and Virgin Media would indeed point to a source problem, but we weren't seeing it on either our output or off air. Having had a closer look at this, we think we've found a problem on the +1 service which is now fixed. However, the main GOLD channel looks consistently fine . Please can you reply to this email and confirm a specific time and date as this would be very helpful? Thank you. Kind regards The UKTV Team