Cable Forum - View Single Post - Late payment charge for a late payment charge.

MalteseFalcon · 02-01-2014, 17:52

You said you asked them to email you your bill every month. How often do you check your emails? If you use more than one email address, are you checking the main email account? If not showing up in an email client, have you checked the spam folder on the main Virgin website?

If you know the rough date now that payment is due, then logging into My Virgin Media should show the bill there to look at. For me, payment due 22nd, so bill is on MVM between the 3rd and 5th of each month. So for you, payment due 26th bill would around the 7th to 9th of each month.

02-01-2014, 17:52	#4
MalteseFalcon cf.mega poster Join Date: Jan 2012 Location: Deepest pits of Hell Age: 41 Posts: 4,964	Re: Late payment charge for a late payment charge. You said you asked them to email you your bill every month. How often do you check your emails? If you use more than one email address, are you checking the main email account? If not showing up in an email client, have you checked the spam folder on the main Virgin website? If you know the rough date now that payment is due, then logging into My Virgin Media should show the bill there to look at. For me, payment due 22nd, so bill is on MVM between the 3rd and 5th of each month. So for you, payment due 26th bill would around the 7th to 9th of each month.