Quote:
Originally Posted by The Installer
Oh well worth a try anyway, I know it could never perform any kind of miracle, but that server is the default one for me too (Dudley UBR).
Are you in WV4 by any chance? If so take a look at this thread and might be worth while posting to it.
http://community.virginmedia.com/t5/...ht/true#M23498
Search results using the term Wolverhampton....
http://community.virginmedia.com/t5/...=wolverhampton
When VM have these kinds of problems and they need to physically split the fibre coming out (cat-c reseg) into the field, observation has show it takes them a year or so to sort it out, so being as you've already had a year of grief I would say personally get your broadband from another provider, hell I would as I would just want a line that works. unfortunately VM will just keep pushing dates back again and again.
To find out what is really happening in your area, I would suggest you post to the VM forum and let one of their techs take a look at your connection. Post up all your modem stats etc on your first post, otherwise they will only ask you for them again afterwards and just delay your answer.
Do them a speed test too, make sure you say it is wired to the hub etc, once again you'll only be asked to perform the test again.
Good luck anyway, but if you have no joy then I'd be looking elsewhere, Infinity should be available by you, or Sky Fibre etc take your pick. |
Thanks for your reply, I'm not in WV4, I'm in WV14 (not far away though!)
I first posted on the VM forum when I made the complaint a year ago. That's where I've been getting all of my dates etc from.
Looks like the best thing I can do is phone them up on 16th Jan and request that my account be terminated (I suppose I've at least got to ask, nothing to lose!). Thing is, we love the TiVo, so may have to sign up again on a TV only basis.
BT infinity is in our area yes and I'm estimated 70-80Mb/s so I'll have to see what happens! Are Plusnet any good (FTTC?)
Thanks for your help.