Thread: General What do we hope for in 2014 from VirginMedia?
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Old 19-12-2013, 02:14   #27
paultrademark
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Re: What do we hope for in 2014 from VirginMedia?
Wish I could say the same. Tech wise its pretty much excellent though.
I beta trialled the SH2 and had a great wifi range improvement since.
Phone we never use and broadband/TV have been pretty solid.
However VM customer services/billing need overhauling. Their billing system is a farce, most the CS staff don't even understand it at times and only going to retentions or CEO complaints seems to get things resolved.
Hopefully 2014 will be an improvement.
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