Quote:
Originally Posted by SnoopZ
I am banging my head against a wall with MS now, i phone the store number in your post told them my problem and they gave me a number for MS online i think, well guess what, they said they can't do anything and they then gave me the same number you did and said phone them!!! 
Can hardly understand a thing they say to be honest too.
Maybe i will try webchat if that exists later. |
Just cross your fingers you don't get given the runaround and then passed onto Spanish chat
(it's happened to others I know!
)
Keep at it. You should not have been charged an extra 23%...
If you use Twitter, you could also try @XboxSupport.
Quote:
Originally Posted by MadGamer
Microsoft do make me laugh, now I bought the extended warranty via the phone, and because the rep didn't have access to my account, it hasn't been attached to the xbox service website. However the rep I've just got off the phone to, said as long as you have the confirmation email, then that's all the proof you need.
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Yeah, it really is a joke. Apple can handle it, why can't MS?